Support

Get help and support from Avallion staff and community.

REPORT

Report a Player

Report players on the Discord server. Go to the #support channel, create a ticket by clicking the ๐Ÿ“ฉ reaction, and open the #ticket-xxxx channel created for you. Select Player Reports by clicking the ๐Ÿ“‹ reaction in the ticket, and answer all the questions. Staff will respond to your ticket as soon as possible, so make sure to check the ticket channel back.

Report a Bug

Report a player by joining the Discord server. Then go to the #bugs channel, and type in a brief description of the bug you experienced, and in which gamemode. If possible, also include how you can recreate the bug.

BAN APPEAL

To create a ban appeal, join the Discord server, and create a ticket on the #support channel by clicking the ๐Ÿ“ฉ reaction. Open the #ticket-xxxx channel created for you. Select Unban/Unmute Appeals by clicking the ๐Ÿ”จ reaction in the ticket, type your Minecraft username and answer all the questions. Staff will respond to your ticket as soon as possible, so make sure to check the ticket channel back.

Your ban appeal will have to abide to our appeal guidelines. Appeals not following the guidelines are very likely to be ignored and dismissed.

CONTACT STAFF

If you need urgent staff help, have a server-related problem, need to recover your password, or change your name, you can directly contact staff using Discord tickets.

Join the Discord server, and create a ticket on the #support channel by clicking the ๐Ÿ“ฉ reaction. Open the #ticket-xxxx channel created for you, then choose the appropriate ticket category by clicking a reaction. Staff will respond to your ticket as soon as possible, so make sure to check the ticket channel back.

Please do not contact staff by sending them a private Discord message (DM), or you will be ignored. If you just want to ask a simple question, send it on the #community-help channel.

RULES

These are the rules and guidelines that every player on Avallion must follow. They are made to ensure a friendly and enjoyable multiplayer experience for everyone. Failure to follow these rules will not be tolerated and result in warning and punishment. Having no knowledge about a rule is not a valid reason for breaking it.

GUIDES

These guides cover almost everything you need to know to play Avallion's gamemodes!